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Financial Wellness FAQs

Important Tips:

  1. Important university information and reminders are sent to your BroncoMail account. It is your responsibility to check it frequently.
  2. Always review your Class Schedule and Student Account in the Student Center on my.boisestate.edu to confirm that you have completed intended transactions including drops.
  3. Retain copies of transactions for your records. Some transactions can take two or more business days to adjust on your student account.
  4. The Family Educational Rights and Privacy Act (“FERPA”) is a federal law to protect student records. A Release of Information form must be submitted to the Registrar’s Office authorizing third party access to student information.

Managing Your Student Finances at Boise State

How do I remove my Financial Agreement hold?

Students must review their contact information and agree to the financial agreement each semester. Please see the Student Financial Agreement webpage for detailed instructions.

How do I add a payer?

To add a payer to your account, please see the steps on the Add a Payer User webpage.

How do I set up a payment plan for tuition?

Please visit the Enroll in Payment Plan webpage for detailed instructions.

How do I make a payment?

To pay on your student account, please check out the Make a Payment webpage for step-by-step instructions.

Where do I send checks (mailing address)?

Boise State University, 1910 University Dr., Admin Bldg. Rm 101, Boise, ID, 83725-1246

The 1246 is imperative to direct mail to the Student Financial Services office. On your check please include: Student ID number and designate which charges are to be paid.

How do I get funds out of a 529?

Many 529 payments may be made through our payment center accessed through the Student Account. If your savings plan is not listed there, please contact your plan provider directly and ask them to send a payment to Boise State University. Please include the student’s name and ID number in the memo line of the payment, and specify if it is to be used for certain charges.

Mailing address: Boise State University, 1910 University Dr., Admin Bldg. Rm 101, Boise, ID, 83725-1246

The 1246 is imperative to direct mail to the Student Financial Services office.

How do I set up Direct Deposit to receive refunds?

Please see the Direct Deposit webpage for detailed instructions.

Will I get a refund if I cancel a class?

You are reserving a space in a class and are responsible for all fees assessed unless you drop your classes within the designated refund period. You should check the Academic Calendar Deadlines from your class schedule to determine refund periods.

Bills, Due Dates and Late Fees:

You will receive a monthly e-mail reminder if you have a balance on your account. You may incur a late fee at the rate of $10 or 1.75% of the past due amount per month. Holds preventing registration will be placed on your student account and cannot be removed until past due balances are paid in full. Past due accounts may be sent to an outside collection agency subject to additional collection and/or legal fees.