Student Success Hub offers powerful and easy to use reporting functionality. Boise State University, in conjunction with Salesforce and our implementation partner, Cloud For Good, has created a number of reports that advisors and advising managers can use to improve service and gather information with just a few mouse clicks. Here is a table of a few of those reports:
| Report | Description | Recommended time frame |
|---|---|---|
| BSU – Appts still in Scheduled Status | This report is used to see the appointments that have passed their end time, but are still marked as “Scheduled” or “In-Progress” but should be marked as “Completed” | It is recommended to run this report once a week |
| RAD appoints – Last 30 no show | This report is used to identify students who had a Required Advising Appointment scheudled but did not attend (No-showed) in the last 30 days | It is recommended to run this report every 30 days |
| BSU – Advising Note History Report | This report is used to show all advising note history for all advisors in the last 120 days | It is recommend to run this report as needed |
| BSU – Applied for Grad /W Exp Term | This report is used to find students who have a self-reported expected graduation term in SSH and have also applied for graduation | It is recommended to runt this report as needed |
| BSU – Completed Appts without Notes – All | This report is used to identity all appointments for a calendar year that have no advising notes | It is recommended to run this report once a week |
| BSU – No Show Appointments – ALL ADVISORS | This report is used to find all appointments for a calendar year that are marked as “no-show” | It is recommended to run this report as needed |
| Student Cancelations – LAST 30 DAYS | This report is used to find all canceled advising appointments for the past 30 days | It is recommended to run this report as needed |
| Students with RAD Alerts | This report is used to identify all students who have an active RAD alert on their SSH account | It is recommended to run this report as needed |
Student Success Hub also makes it easy to create custom reports that fit the needs of any advising office. A recording of the training on running, viewing and creating reports and lists can be found at Student Success Hub Training Video (you need to be logged in with your Boise State Username and Password to view the recording)
Reporting Best Practices
Student Success Hub has powerful reporting capabilities. To make searching and using reports easier, it’s recommended to use a simple and consistent naming convention
Reports should start with the 2-4 letter code for the college
- AASC
- CID
- COAS
- COBE
- COED
- COEN
- COHS
- ES
- SPS
If you create a report that can be accessed by all users, the report should start with BSU.
The report names are limited to 40 characters (including spaces). The remainder of the name should describe the use of the report as clearly as possible.
If you have any questions about Student Success Hub Reports, please email studentsuccess@boisestate.edu or tsquires@boisestate.edu