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What is Student Success Hub going to do for Advisors?

Holistic Student View

SSH allows advisors to gain a thorough view of students quickly with insights from all their advisors and, in the future, their entire support team.  Teams can securely collaborate on a unified student record over time, share advising notes, and develop personalized action plans that help students reach their goals. By using a unified system, advisors and administrators can get a better understanding of students’ complete university experience and guide them toward successful outcomes. It will give those supporting the students a 360-degree view of the student and allow us to respond to a student’s situation more holistically, allowing for the possibility of “wrap-around” support. 

Streamline Operations

SSH also allows advisors to streamline operations.   It automates confirmation and reminder emails and automatically notifies a student when a new advising note is available and/or a new action plan or task has been assigned.  The unified student record puts information into one secure location, limiting the number of unrelated systems and tools advisors will need to access.

Increase Student Satisfaction

The Student Portal and scheduling tools make it easy for students to quickly access the resources they need in a consistent and familiar platform and avoid the need to learn new “way of scheduling” This seamless experience, whether on a computer or a mobile device, will minimize student frustration and increase satisfaction

Unlock New Opportunities!

Of course, this doesn’t happen overnight!  We are just starting our journey with Student Success Hub.  On-boarding of advisors is the first step in creating this 360-degree view.  Additional support teams, such as Financial Aid, Office of the Registrar, Career Services, just to name a few are eagerly waiting to join Student Success Hub.   Powerful features, including AI and  data analytics are also on the horizon which will transform Student Success and Advising at Boise State University.  SSH will unlock new opportunities for innovation, growth and success in the digital age!