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Student Success Hub

Introducing Student Success Hub at Boise State University: Your Pathway to Academic Excellence

Welcome to a new era of student support and achievement!  Student Success Hub is your comprehensive resource for fostering academic growth and personal development at Boise State University. This innovative platform has been meticulously designed to empower both advisors and students, creating a seamless journey toward success.

Embark on a transformative educational voyage

For Students

Student Success Hub empowers you to take control of your academics through personalized dashboards, monitoring your academic progress, setting goals, and accessing a wealth of resources that align with your unique aspirations. Need to connect with an advisor? The hub makes it a breeze, facilitating seamless communication and scheduling for timely guidance.

Student User Guide

Student Log-in to Student Success Hub

How to schedule an academic advising appointment

How to view your advising notes

Goodbye Manual Processes, Hello Streamlined Guidance

For Advisors

Student Success Hub equips advisors with cutting-edge tools to efficiently manage student progress, enabling them to provide tailored advice and interventions. With real-time insights into each student’s academic journey, advisors can anticipate challenges, track milestones, and offer timely assistance, ensuring that no one falls through the cracks. Collaboration and communication between advisors, faculty, and staff are elevated, enhancing the overall student support network.

Advisor User Guide

Advisor Log-in to Student Success Hub

SSH Glossary of Terms

How is SSH going to help advisors?

Features, Enhancements, Training and User Information

The Project Management Office and the Salesforce implementation team are constantly making improvements and investigating future features.

Recent Enhancements Include:

  • Increase character limit in Advising notes up to 101,072 characters
  • Better button organization using Action Launcher
  • No-show email being sent to students encouraging them to re-schedule
  • Service indicator integration
  • Including advisor name and encouraging student to contact advisor in Advising Note notification email
  • Adding quick click buttons for appointment status changes
  • Advisor notification when a student cancels an appointment using the notification bell
  • Walk in advising using Lobby Management
  • Enhanced e-mail notification to students after changes to appointments
  • Improved student action plans
  • Adding strong text to advisor scheduler to call out all times are Mountain Time
  • Link to access student FERPA release permissions, and academic test scores
  • Adding more student academic information for advisor use:
    • Academic Career
    • Class Standing
    • Enrollment Status
    • Additional student groups
    • GPA (BSU, CUM and prior term)
    • Academic Load
    • Boise State Credits Attempted
    • Boise State Credits Earned
    • Transfer Credits Earned
  • Identify if a student has applied for graduation

Potential Future Enhancements include:

  • Advising Directory
  • Easy advisor/appointment changes using the action launcher
  • Streamlined manual appointment creation
  • Advising Leadership dashboards
  • Required Advising Hold Removal
  • Course Data
  • Enrollment appointment dates
  • Link to access student transcripts
  • Bi-directional texting
  • Bulk email send to advisees

Questions/Support

For technical support and assistance with the Student Success Hub, contact the Help Desk at helpdesk@boisestate.edu.

Have ideas or suggestions for future implementation? Contact Tim Squires at tsquires@boisestate.edu or Sage Rust at sagerust@boisestate.edu.