Research Administration Systems and Analytics Core Processes
RASA has created a process map to clarify its core services in relation to other offices on campus, such as the Office of Information Technology, Business Intelligence Reporting Services, and the Project Management Office. The purpose of these processes is to provide accurate data, reliable systems, and useful solutions to the campus community, promoting innovation and advancing research and creative activity. This first process map describes the inputs RASA receives from the supplier and outputs RASA generates for the customer.
The second process map describes the high-level steps involved in each of the tasks RASA commonly performs, including ensuring system stability, governing security and data, providing accurate analytics, diagnosing and resolving issues, and empowering users with useful solutions.