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Process Management Lab

About

Our PML is associated with Boise State’s Organizational Performance and Workplace Learning (OPWL) department. We work with nonprofit and community-serving organizations to help them improve their internal processes so they can better meet their missions and serve their communities. In doing so, with work with retired professors, tenured professors, community executives, graduates, and graduate students. OPWL does not receive funding from Boise State.
You can learn more at our website

Research Interest

  • Economy and Society
  • Infrastructure and the Built Environment

Practitioners

  • Steven Villachica

    Co-Investigator. Professor emeritus of OPWL.

    As Co-Investigator, I work with our other Co-Investigator (Rob Anson) to operate the Lab. We work with OPWL graduates and graduate students to identify potential clients in need of process improvement, change management, and governance support; qualify them; and deliver workshops, presentations, and consulting services.

    As Co-Investigator, I work with our other Co-Investigator (Rob Anson) to operate the Lab. We work with OPWL graduates and graduate students to identify potential clients in need of process improvement, change management, and governance support; qualify them; and deliver workshops, presentations, and consulting services.

  • Rob Anson

    Co-Investigator. Professor emeritus of Information Systems.

    Dr. Anson is Emeritus Professor of Information Systems at Boise State University, and currently owner of Hot Rocks Consulting. He has over 30 years consulting experience facilitating meetings and Business Process Re-Engineering workshops, implementing enterprise systems, and certifying electronic voting systems for the state of Idaho. Rob taught for thirty years in the areas of Business Intelligence, Systems Analysis and Design, Project Management, and Database Management. He also taught courses for the Executive MBA program in Strategic Information Systems and Design Thinking. Currently, Rob has a product called PeerAssessment.com used in a number of universities to support student team peer assessment and team skills development.

    Dr. Anson is Emeritus Professor of Information Systems at Boise State University, and currently owner of Hot Rocks Consulting. He has over 30 years consulting experience facilitating meetings and Business Process Re-Engineering workshops, implementing enterprise systems, and certifying electronic voting systems for the state of Idaho. Rob taught for thirty years in the areas of Business Intelligence, Systems Analysis and Design, Project Management, and Database Management. He also taught courses for the Executive MBA program in Strategic Information Systems and Design Thinking. Currently, Rob has a product called PeerAssessment.com used in a number of universities to support student team peer assessment and team skills development.