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The Testing Process

Before You Test

Ensure you have the following ready for your paperwork:

  • Boise State campus ID or State Identification card.
  • Insurance card along with the primary policy holder’s date of birth, phone number, and address.
  • The Public Health Testing Center will bill your insurance however, you will be responsible for paying any co-pay or other out-of-pocket fees.

Individuals without insurance may pay with cash, check, or credit card. Please call 208-426-1523 to use a credit card.

Review the collection information guides at the bottom of this page

During Your Test

The test is a self-performed, anterior nasal swab, similar to how rapid tests are done. Directions are supplied in your test kit.

Receiving Your Results

After dropping off your test, you should receive an email when your test results are ready in 1-2 business days.

For urgent testing needs, testing before noon is recommended for the fastest results.

Your results email will come from “noreply@mail.ehrcentral.com” with the sender name “Lab/imaging order”. The email will include the language “View Details” and contain a link to sign-in to the Patient Portal. If this email does not arrive in your inbox, check your Spam folder.

To Access Your Test Results:

  1. Visit the Patient Portal and enter your email address – be sure to use the same email address that was used when setting up the account.
  2. Click on “Medical Information” at the top of the page.
  3. Click on “Lab & Imaging” in the left-hand Menu.
  4. Select the blue arrow to the left of the date of your appointment.
  5. Select the blue arrow to the left to view your results

Tips:

Try to access and view your results from a computer rather than a mobile device.

If you choose to use a mobile device, download the SpotMD App for easier access on your mobile device.

Trouble accessing results? Call 208-426-1523 for assistance.

Collection Information Guide

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