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Professional & Technical Writing: Emails

This course focuses on crafting emails that are clear and concise. You will learn how to capture the attention of your intended audience and convince readers to act on your communication.

YOU WILL LEARN TO:

  • Design and write content that speaks to your reader and gets results
  • Use revision and editing shortcuts to present professional, appealing emails
  • Employ the latest tools to your advantage, including catchy subject lines, preview text, readability levels, making messages and emails for hand-held devices
  • Manage your overflowing mailbox by using
    • Canned responses
    • Snooze messages
    • Full-screen compose
    • Send and archive buttons
    • Undo send

SO YOU WILL BE ABLE TO:

  • Increase positive responses to your emails
  • Effectively manage your inbox
  • Present a professional persona in your digital communication
  • Use the newest technology in electronic communications to enhance your organization
  • Grasp and understand new opportunities in software

Here’s your chance to take charge of the task that consumes so much of your day—writing emails!

Enroll in Professional and Technical Writing: Emails

Dates & Times

Tuesday, May 22, 2025, 8:30 a.m. – 4:30 p.m.

Fees

$299 per person

Location

Zoom

Benefits of Attending Professional & Technical Writing: Emails

You will discover ways to improve all your emails.

Who Should Attend

Anyone who uses email as a part of their business day.

Presenter

Katelin Soto-Phillips graduated with an undergraduate degree in business administration from Boise State University. With her passion for technical communication and user experience, Katelin later excelled while acquiring her Master of Arts in Technical Communication from Boise State University. She currently works for Boise State University as a Customer Service & Systems Manager. She has completed user experience research and proposal development projects for Amazon, Boise State University-Learning Technology Solutions and the Idaho Farmers Market Association.