Through the Lens of Neuroscience
In a climate of civil unrest that impacts businesses, schools, libraries, government agencies and more, there has never been a better time to learn techniques that can help difficult situations from escalating.
Endorsed by Princeton University’s Bridging Divides Initiative, this course explores the topic of de-escalation – something that is regularly becoming a necessary skill. As our world gets less able to peacefully manage differing opinions. This course explores a much-needed neuroscience-based approach to crisis situations. This approach to triggering events offers a quicker, more efficient way of de-escalating emotions. As such it will be easier for the attendee to create and sustain a more positive environment and better preserve relationships.
YOU WILL LEARN TO:
- Respond during each phase of a crisis cycle
- Engage during high stakes situations when tensions are high
- Explore the concept of pre-emptive action plans that help prevent triggering events before they begin
- Identify physiological signals of stress
SO YOU WILL BE ABLE TO:
- Reduce the impact of physiological stress
- Learn how to stay calm when others are not
- Understand group contagion and use tools to reduce its damaging effects
- Diffuse tense interactions rather than add to high emotions
Enroll in Drama Free De-Escalation
Benefits of Attending Drama Free
De-Escalation
Attending de-escalation training has been shown to increase knowledge and confidence when dealing with high conflict situations. These skills can also help improve safety when tensions rise and create an avenue for more effective ways to bring peaceful closure and deeper understanding. Using tools such as deep listening, asking the next best questions and more, participants can learn to better manage their emotions when others are activated.
Who Should Attend
This course is designed for individuals in various roles, including HR professionals, managers, supervisors, healthcare providers, teachers, social workers, mediators, public service employees and behavioral health workers.
Dates/Times
Monday, March 3, 2025, 9 a.m. – 4 p.m.
Fees
$299 per person
Location
Boise State University, Ron and Linda Yanke Research Park
Presenters
Carol Barkers
Carol Barkes, is a lively and engaging neuroscience-based conflict and communication thought leader, best-selling author, sought after keynote speaker and consultant with a wide variety of results producing experience. Notably, she directed Idaho’s largest Fourth District Court mediation program for many years and serves as an ADR Advisor to FEMA. She has also served as an adjunct professor at several universities and provides training, consultation, facilitation, coaching and mediation for many of the world’s most notable organizations such as the American Bar Association, Amazon, U.S. Air Force, HP, Micron. She has also had the honor of speaking at the United Nations. Described by Fox News TV as “the TOP Neuroscience and Conflict Resolution expert in the United States” Carol has been featured as a media spokesperson on a multitude of outlets including NBC, CNN, ABC, CBS, the Wall Street Journal, USA Today, iHeart Radio and PBS, and will be providing a TEDx talk in September.
She holds degrees in fire science, global leadership and influence, conflict management and negotiation and has a certificate from MIT in neuroscience and leadership. Her PhD in peak performance psychology with an emphasis in neuroscience based communication is in progress. In careers gone by, she was also a professional firefighter in the San Francisco Bay Area. When she is not off speaking and teaching neuroscience to improve communication and teams around the world, Carol enjoys spending time with her family and friends, scuba diving, traveling, hiking, cooking and laughing.
Jennifer Woodland
Jennifer Woodland awoke one night and saw the shadow of a cowboy standing in the corner of her room. The shadow man became her “why” for helping people de-escalate when tensions are high. She is a mediator and conflict resolution specialist who has spent the last 20 years of her career teaching people to understand different perspectives so each person can view their role and ownership in conflict. She is a certified teacher who specializes in behavior and has worked as a behavior interventionist, behavioral support worker, and a Presidential Ceremonial Guardsman. She believes It is only when people understand their character traits and triggers, that people accept their tendencies to respond. In this vulnerable state, it is imperative each person feel uplifted and supported to learn how to respond differently. Once they are, they can anticipate change and can feel more connected with others.