Zoom Phone Questions
When will I get access to Zoom Phone?
The Office of Information Technology is migrating users to Zoom Phone on a departmental basis. Migration began in June 2024 and is anticipated to be completed by June 2025.
We will contact your department/area before your scheduled migration.
Does everyone automatically get a Zoom Phone?
Everyone with a current university phone number will gain access to Zoom Phone to be used with that phone number. If you are not currently in the university phone system, you may make a future request for a softphone/deskphone to be provisioned in Zoom.
Those who have opted to use their personal phone and number for work may continue to do so.
What should I do after my Zoom Phone is setup?
Once your account is setup, you will see a Phone icon in your Zoom app and may begin using Zoom to make and receive calls. We recommend visiting the Zoom Support website or watching the Initial Zoom Phone Setup tutorial to get started.
What do I need to use Zoom?
Check out Zoom’s minimum system requirements for details.
- Computers:Â Windows, macOS, and Linux requirements
- Tablets & Mobile Devices:Â iOS, iPadOS, and Android requirements
Do I need to install the Zoom App?
We recommend Zoom’s web portal for configuring most Zoom settings and the Zoom app for the best meeting and call experience. Visit Boise State’s Download Center to download the Zoom desktop client app to your desktop or laptop.
For mobile devices, search for “Zoom” in your device’s app store and install the app.