Department Software is software used by a small number of campus departments or areas.
ACEware
ACEware is a class management and student registration software system used by Extended Studies and the Center for Workforce Training.
Password: Your ACEware password is your Boise State password.
- Extended Studies employees can contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu for support connecting desktop computers to ACEware.
- Questions about functional use of ACEware should be directed to Extended Studies.
CampusCall
CampusCall is fundraising software used by University Advancement.
- The Help Desk supports desktop connectivity issues with CampusCall. Contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu for assistance.
CATS
CATS is a database used by Boise Police to track K9 officer training.
- The Help Desk supports desktop connectivity issues with CATS. Contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu for assistance.
Check Scanning
University Advancement uses the Check Scanning web application with check scanners to make deposits.
DocuSign
The university is transitioning from DocuSign to Adobe Sign as the official platform for electronic signatures.
DocuSign will continue to be utilized by Procurement and Vendor Services. All other areas should use Adobe Sign.
EdConnect
EdConnect is used by Financial Aid.
- The Help Desk supports desktop connectivity issues with EdConnect. Contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu for assistance.
EMS
EMS software makes it easy to manage rooms, events, resources and services for maximum space utilization across multiple locations.
Password:To reset your EMS password, contact the Help Desk.
- The Help Desk supports desktop connectivity issues with EMS. Contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu for assistance.
The Financial Edge
The Financial Edge is financial management software used by Advancement and Athletics.
Password:Â Contact University Advancement to reset your password for The Financial Edge.
- Employees can contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu for drive mappings for The Financial Edge.
- Contact University Advancement for functional use questions about The Financial Edge.
NuPark
NuPark is used by Transportation and Parking Services to accept payments for passes and citations.
PaperPort
PaperPort is optical character recognition software used by Human Resource Services.
- Contact the Help Desk at (208) 426-4357 or email helpdesk@boisestate.edu for assistance with PaperPort.
PyraMED
PyraMED is billing and appointment software used by University Health Services.
Password:To reset your PyraMED password, contact the Help Desk at (208) 426-4357.
- The Help Desk can support connectivity and configuration issues with PyraMED software.
- Questions regarding functional use of PyraMED should be directed to University Health Services.
The Raiser’s Edge
The Raiser’s Edge is fund-raising management software used by Advancement and Athletics.
Password:Â Contact University Advancement to reset your password for The Raiser’s Edge.
- Employees may contact the Help Desk at (208) 426-4357 or helpdesk@boisestate.edufor The Raiser’s Edge drive mappings.
- Contact University Advancement for functional questions about The Raiser’s Edge software.
Resource25
Resource25 is an application that allows events, meetings, and course sessions to be scheduled and rooms or spaces assigned or booked.
Password:To reset your Resource25 password, contact the Help Desk at (208) 426-4357.
- The Help Desk supports desktop connectivity issues with Resource25.
Simplicity
Simplicity is an application used by the Career Center for the Handshake system.
- Contact the Help Desk at (208) 426-4357 or helpdesk@boisestate.edu for assistance with Simplicity (Handshake).
STARS
STARS is the State of Idaho’s payroll system. Quick 3270 software is installed on computers requiring connection to the STARS system.
Password:To reset your STARS password, contact the State Controller’s Office at (208) 334-4808.
- The Help Desk can install, configure and troubleshoot issues with the STARS connectivity software. For assistance, contact the Help Desk at (208) 426-4357.
TAWKS
TAWKS (Time Allocation Workload Knowledge Study application) is used to communicate to participants in the Time Allocation Workload Knowledge Study.
- Contact the Help Desk at (208) 426-4357 or helpdesk@boisestate.edufor assistance with TAWKS.
TimeClock Plus
TimeClock Plus is a time management device and software application.
- Contact the Help Desk at (208) 426-4357 or helpdesk@boisestate.edufor assistance with TimeClock Plus.
WebTMA iService Desk
WebTMA iService Desk is a work order request system used by Facilities Operations and Maintenance.
Need Assistance?
For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.