Keeping You Connected
Office of Information Technology
We support innovation and advance education and research at Boise State by providing reliable, sustainable technology solutions to our University community.
Latest OIT News
April Numbers
Key metrics4.9
Customer satisfaction score (out of 5.00)
4,072
Total incidents and requests
1,934
Items resolved on first contact
None
Critical incidents reported
94
High priority incidents reported
12%
Top number of incidents by category (Password self service)
Contact Us
OIT Hours and Contact Information
Contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat online, or use Help Desk Self Service 24/7.
Help Desk Hours
- Monday through Thursday, 7:00 am to 7:00 pm
- Friday, 7:00 am to 6:00 pm
- Saturday and Sunday, 10:00 am – 5:00 pm
Operating hours are listed on our Hours and Contact Information page. Please check regularly as hours and modes of service are subject to change.
Need Assistance?
For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.