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Outdoor Equipment Rental Director Overview
- Person Group: Classified
- Job Code: 2649
- Pay Grade: I
- FLSA Status: Non-Exempt
- Career Level: Level 3
- Family: Student Services
- Function: Student Activities & Services
Purpose
To direct, develop, coordinate, and promote outdoor recreation equipment rental center services; provide technical assistance and instruction to staff, instructors, and customers; supervise and train staff in equipment operation/maintenance, outfitting, and customer service; perform related work.
Level Scope
Regularly works on tasks that are varied and complex. Applies full range and job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs; may serve as lead; performs broad and/or focused assignments under general supervision; originality and ingenuity are often required to help establish procedures in functional area; relies on experience and judgment to plan and accomplish assigned tasks.
Minimum Qualifications
Good knowledge of: use and maintenance of water, snow, camping, and mountaineering outdoor recreational equipment.
Some knowledge of: supervision; preparation and maintenance of retail sales records and reports.
Experience: using inventory control methods; promoting outdoor recreational programs; preparing and maintaining retail sales records and reports.
Knowledge, Skills, and Abilities
- Knowledge of principles and methods for showing, promoting, and selling products or services.
- Ability to communicate information and ideas so others will understand
- Knowledge of principles and processes for providing customer and personal services.
Essential Functions
Key Responsibilities
60% of Time the Outdoor Equipment Rental Director must:
- Designs, implements, and directs rental center marketing activities; determines equipment purchasing needs based on projected recreational activities and past usage; projects revenue and expenses and develops operating budget; develops policies and procedures related to rental rates, equipment use, trips and outdoor adventures, damage, and refunds; evaluates equipment damage and repairs or replaces due to safety factors; establishes and revises rental rate structure; performs preventive maintenance and repairs on equipment; operates drills, industrial sewing machine, metal lathe, and radial arm, band, and table saws in repairing equipment and constructing display racks, storage bins, rowing frames, and beavertails; applies industrial glues and solvents in making raft, kayak, and boat repairs; prepares equipment usage and damage reports; maintains records and prepares daily deposits and financial reports; may organize and conduct annual used-equipment auction; may require work with welding equipment; may assess equipment damage and investigate equipment losses.
- Consults with customers to determine outdoor recreation equipment and supply needs; demonstrates safe use of rental equipment; responds to customer complaints and inquiries regarding services and equipment; determines equipment and supply needs for university-sponsored recreational activities; plans, develops, or conducts wilderness lectures and seminars for university groups; coordinates activities with outside recreational experts; may conduct wilderness seminars at local, regional, and national conferences; attends trade shows and conferences to maintain current knowledge of changes and innovations in outdoor recreation field; may plan and organize special-use activities for groups.
- Interviews and hires staff and evaluates performance; develops and updates employee training manuals. Trains staff; cash-handling procedures; customer service and handling complaints; proper use and maintenance of outdoor equipment; determining customer needs for proper use and safe outfitting; conducting inventory of rental and resale equipment; and operation of computerized reservations, pricing, and inventory control system.
35% of Time the Outdoor Equipment Rental Director
Determined by department needs
5% of Time the Outdoor Equipment Rental Director
Perform other duties as assigned
Work Environment and Physical Demands
Incumbents in this position may be required to undergo a background check. Position involves working in inclement weather conditions. Incumbents will work with electric hand tools and with hazardous glues and solvents. Position requires frequent lifting, moving, and transferring of equipment up to 60 pounds. Position requires frequent overnight travel.
Travel Requirement
Not applicable for Outdoor Equipment Rental Director
Career Path
Supervisor positions, Outdoor Program Director
Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Disclaimer
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.