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The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.
Online Course Technologist Overview
- Work Type: Professional
- Job Code: 70341
- Pay Grade: P6
- FLSA Status: Exempt
- Career Level: Intermediate
- Family: Academic Programs
- Function: Instructional Services
Purpose
The Online Course Technologist reviews content for online courses to ensure it abides by university accessibility policies and oversees the building and structure of online courses in the LMS. This position also provides faculty with consultations and assistance to meet applicable university policies and federal guidelines.
Level Scope
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.
Minimum Qualifications
Bachelor’s Degree or equivalent plus 2 years experience.
Knowledge, Skills, and Abilities
- Ability to quickly obtain highly-functional skills in software and LMS systems, as well as be able to train others.
- Ability to apply effective problem-solving and decision-making skills.
- Excellent written and oral communication skills.
- Ability to prioritize tasks and manage time effectively for both short-term projects and daily responsibilities.
- Ability to maintain confidentiality of student records.
- Ability to work independently and to apply interpersonal and collaborative skills to work effectively as part of a team.
- Excellent attention to detail.
- Ability to maintain adaptability and flexibility in a fast paced environment.
- Excellent computer skills in Windows, Mac and mobile (e.g., Android, iOS) platforms.
- Requires use of MS office and Google Apps.
- Experience with instructional tools like: Learner interactivity: such as Camtasia, Captivate.
Essential Functions
Key Responsibilities
60% of Time the Online Course Technologist must:
- Oversee the build and structure of online courses, ensuring all technologies function appropriately and work seamlessly together.
- Oversee student workers helping with revision and update projects.
- Provide usability, accessibility, and quality assurance testing to review the functionality of online course components.
- Provide expertise with LMS features, sharing and documenting best practice in building courses to leverage LMS and reporting features.
- Provide technical LMS administration and course support services for online program coordinators and faculty through phone calls, email, and personal contact.
- Providing training and course support to online faculty who are teaching.
- Provide reviews of existing online courses for accessibility and copyright compliance, as well as other university policies and standards.
- Meet with faculty and program coordinators/department chairs to ensure courses are kept up to date, and help ensure program-level updates and revisions are made.
- Provide eCampus staff technical support and training on features and functionality.
- Assist instructional designers and faculty with online course updates and maintenance of materials.
- Oversees course revisions and updates.
35% of Time the Online Course Technologist
Determined by department needs
5% of Time the Online Course Technologist
Perform other duties as assigned
Work Environment and Physical Demands
Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and requiring wearing hearing protection.
Travel Requirement
May have overnight travel for Online Course Technologist
Career Path
Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Disclaimer
Incumbents must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.