Employee Name:
Employee ID:
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- update/change the purpose to add in department specific information,
- add key responsibilities to the 35% of the time, specific to your department needs,
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The statements on this job standard are intended to describe the general nature of the role and level of work being performed. They are not intended to represent an exhaustive list of all responsibilities, duties and skills required of the employee.
Network Engineer I Overview
- Person Group: Professional
- Job Code: 75695
- Pay Grade: P7
- FLSA Status: Exempt
- Career Level: Intermediate
- Family: Information Technology
- Function: Cloud Infrastructure Services
Purpose
Responsible for the telecommunications infrastructure of Boise State University; to include all Boise State buildings, all campus sites and all cross-connect sites. Responsible for the quality and reliability of telecommunications; Responsible for the configuration, maintenance, integration and deployment of an enterprise data switching backbone for the Office of Information Technology. Liaison between the Office of Information Technology and low voltage service contract vendor, network design, wireless communications, Phone communications, system design and automated system monitoring.
Level Scope
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.
Minimum Qualifications
Bachelor’s degree and 2 years of network and communication experience or equivalent professional experience.
Prefer degree concentration in: Computer Information Systems, Management Information Systems or Computer Science.
Knowledge, Skills, and Abilities
- Requires use/knowledge of Cisco (Switches and wireless products), Bind DNS/DHCP services, Linux operating systems, Cable Testing equipment and End user Operating Systems knowledge.
- Expected to achieve CCNA within one year of start date.
- Knowledge of the design, analysis, optimization and operation of LAN and Wireless services.
- Ability to use VLF to troubleshoot/extend fiber paths, copper media for telecommunication patch panels and outlets.
- Excellent analytical, troubleshooting, communications and public relations skills.
- Ability to work swiftly to correct all networking problems.
- Ability to design and implement network configuration.
- Knowledge of the seven layers of the OSI Model
- Excellent communication skills, both verbal and written, and ability to work within a team to plan and organize work.
- Knowledge of Cisco (routers, switches, wireless products and load balancers), Microsoft DNS/DHCP services.
Essential Functions
Key Responsibilities
60% of Time the Network Engineer I must:
- Serve as OIT’s wireless engineer. Configuring wireless access points. Providing input to wireless design and completing wireless surveys.
- Configure and install switching under the direction of senior engineers, assisting in comm closet optimization/consolidation efforts as needed.
- Process Tier 2 and Tier 3 tickets escalated from the Helpdesk.
- Configure and deploy phones to end users. Make changes to the phone system at direction of senior engineers
- Create process and/or training documentation as projects are completed.
- Perform Low Voltage Locates for Dig Line requests.
- Manage assigned work queue for customer needs. Assist customers with planning their future needs.
- This position requires on call and after hours support for maintenance and Service Down scenarios.
- Maintain working relationships within OIT and the campus community
- DNS and IP address assignment. Conversion of static to DHCP reservation for BACnet, Security cameras, AV equipment, etc. and working with Tier 2 support to complete the project.
- Provide project assistance to senior engineers, including development/implementation of project deliverables, cost assessments, and design documentation.
35% of Time the Network Engineer I
Determined by department needs
5% of Time the Network Engineer I
Perform other duties as assigned
Work Environment and Physical Demands
General Office – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. General office work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Server Equipment Maintenance – Occasionally lifting and racking (or un-racking) servers and server components weighing up to 35 pounds (NIOSH lifting limit). Occasionally working in a server control room in an environment with loud background noise.
Network Equipment Maintenance – Occasionally lifting and racking (or un-racking) network equipment and components weighing up to 35 pounds using proper lifting techniques and while working with peers.
Telecommunications Wiring.- Individual must be able to distinguish and identify color coded cabling in a telecommunications environment. Individual must be capable of carrying common communication wire construction equipment weighing up to 35 pounds. Individual must be able to work from OSHA approved ladders of varying heights up to 16 ft. Individual must be capable of installing, testing and terminating communication cabling following a structured cabling system. Individual must be capable of safely working in variable field conditions including manholes, crawlspaces, attic spaces and suspended ceilings. Individual must be capable of working in a construction environment.
Travel Requirement
May be required to travel with overnight stays.
Career Path
Network Engineer II
Additional training/education or equivalent experience, as well as business need, are required for movement into higher level jobs.
Disclaimer
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.