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Employee Relations Specialist, Senior, Overview
- Person Group: Professional
- Job Code: 75241
- Pay Grade: P8
- FLSA Status: Exempt
- Career Level: Senior
- Family: Human Resources
- Function: Employee Relations
Purpose
This position works to design, develop, and implement effective employee training to produce a more efficient and effective workforce. Exemplifies strong emotional intelligence skills in working with supervisors and employees during times of conflict or discipline, executing team building, or implementing organizational change. Collaborates, facilitates, and builds relationships to support the mission of the Employee Relations team.
Level Scope
Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience. Manages large projects or processes; navigates problems faced that are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.
Minimum Qualifications
Bachelor’s Degree and 5 years experience or equivalent relevant experience
Knowledge, Skills, and Abilities
- Works fluidly between multiple skill sets, including but not limited to employee relations, organizational development, and training.
- Ability to design and implement effective training. including the evaluation and research of training options and alternatives.
- Ability to perform needs assessments and to analyze areas of strength and weakness.
- Excellent verbal and written communication skills with the demonstrated ability to strike the right tone and select the best medium of messaging
- Good knowledge of facilitation methods and web design principles
- Functional knowledge of Title I and Title II of the ADA, Title VI and Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act (ADEA), Family and Medical Leave Act (FMLA), Uniformed Services Employment and Reemployment Rights Act (USERRA) , Fair Labor Standards Act (FLSA) and related state and federal regulations
- Ability to coach/advise employees and management through sensitive HR issues to resolve conflict and seek workable solutions
- Ability to establish and maintain effective working relationships with employees, management, and various agencies at all levels of the organization
- Successful working independently and as part of a team
- Demonstrated ability to help leaders determine links between organizational culture, strategic initiatives, and talent
- A self-starter, driven by a standard of excellence
- Commitment to lifelong learning through continual improvement, researching/studying disciplines relevant to this position
- Strong interpersonal capabilities and ability to work cross-functionally with other leaders on sensitive and/or emotional issues
Essential Functions
Key Responsibilities
60% of Time depending on team needs the Employee Relations Specialist, Senior:
- Uses reason and de-escalation skills to manage difficult or emotional situations; present facts and recommendations verbally and in writing; plan, design, implement, and conduct training to a diverse level of management, and employees; maintain strict confidentiality.
- Investigates work-related or compliance issues and prepares summary reports, conclusions and recommendations.
- Provides advice and counsel to supervisors on employee issues as they relate to compliance with regulations and laws.
- Develops and conducts training on; employment law, ADA, performance reviews, discipline, terminations, ethics, and personnel policies and regulations. Fosters and promotes use of human resources services.
- Proposes and makes recommendations to the Boise State policy committee for changes and improvements. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance.
- Provides leadership and support in designing progressive people, cultural, and organizational strategies and solutions that result in engaged employees, highly successful managers and leaders.
- Coordinates and facilitates strategic planning sessions. Responsible for the design, modeling, testing, delivery, and evaluation of training and leadership development programs of a highly technical and sophisticated nature.
- Collaborate as a lead for the HR People Strategy and the Employee Experience both internally and externally.
35% of Time the Employee Relations Specialist, Senior
- Serve as a lead or member on Employee Relations Team projects.
- Key leader and collaborator on the Workforce Planning team projects.
- Deliberate focus on retention, diversity, career development and participate in the HR Strike Team for department reorganizations
- Conducts interactive processes with employees to determine ADA compliance and reasonable accommodations. Negotiates employment separations. Represents Boise State University at personnel-related hearings, mediation, and depositions.
5% of Time the Employee Relations Specialist, Senior
Perform other duties as assigned
Work Environment and Physical Demands
Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.
Travel Requirement
Not applicable
Career Path
Additional training/education or equivalent experience, as well as business needs, are required for movement into higher level jobs.
Disclaimer
An Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work. Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by the University that the information derived from the Background Verification does not disqualify the individual. In addition, a Financial History Check and Motor Vehicle Record (MVR) Check may be required.