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Contact Us

Our team is able to answer many questions without an appointment. Call or visit our office at your convenience.

Office Hours: Monday-Friday 8:00 a.m.-5:00 p.m.

Office Contact Information

Email:
financialaid@boisestate.edu
scholarships@boisestate.edu

Phone:
(208) 426-1664

Mail:
Financial Aid and Scholarships
1910 University Drive
Administration Building, Room 124
Boise, ID 83725-1365

While many questions can be answered without an appointment, we are happy to assist you with your account or help you schedule an appointment in person, by phone, or through email during normal office hours. If your question does require an appointment, our counselors are available to meet in person, on Zoom, or by phone. We know that many families are living in uncertainty. We are here to help in any way possible.

Protect Your Personal Information

Many to-do items request documents that may have personal, identifying information on them. To protect your data when submitting documents, please keep the following in mind.

  • If documents have social security numbers on them, we cannot accept them through email unless the first five numbers are redacted. Please use the provided links on your to-do items to upload tax documents and W-2s securely into our system. If your to-do item does not have an online link, please bring the document to us in person, mail it, or redact your SSN before attaching it to an email.
  • Google Confidential is available through Google accounts for added security. Emails that include information of a personal nature (address, financial information, Social Security number, etc.) are recommended to utilize this feature.
  • Please remember to also include your student ID number and name on submitted documents, if it is not included, so we can apply it to your profile appropriately.
  • Direct fax services are being discontinued for our office. To securely submit documents to our office, please use an alternate method.

About Us

Client Services Team:

Scholarships Team:

Operations Team

  • Gabriel Stephens

    Associate Director, Operations (Production and Systems)

    Ask Me About:
    • Process Improvement
    • PeopleSoft Capabilities
    • Financial Aid Data Requests
    • Heavy Metal
    Ask Me About:
    • Process Improvement
    • PeopleSoft Capabilities
    • Financial Aid Data Requests
    • Heavy Metal

Production Team:

Systems Team:

  • Aaron Chadd

    Business Analyst

    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion
    Ask Me About:
    • PUM Testing
    • Automated Processes
    • Japanese Jazz Fusion

  • Dominique Oakley

    Business Analyst

    Ask Me About:
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Accessibility, Website, Forms, and Document Processing
    • Being a Flight Attendant
    Ask Me About:
    • Access to FSA SAIG Portals
    • Work-Study Compliance
    • Accessibility, Website, Forms, and Document Processing
    • Being a Flight Attendant

  • Bennett Larson

    Business Analyst

    Ask Me About:
    • Financial Aid Processing
    • Security and Access Control
    • Middle Earth History and Geography
    Ask Me About:
    • Financial Aid Processing
    • Security and Access Control
    • Middle Earth History and Geography