The Operations team at Boise State-Extended Studies supports the seamless delivery of academic and professional programs through three key teams: Customer Services, Scheduling Services, and Systems & Reporting.
Request Forms
Operations
Request for operations-related and customer services tasks for the Division of Extended Studies, such as data, security, production support, systems support, travel, hiring assistance and procurement.
Scheduling
Request for changes for classes that are offered in Summer Session, Online, Regional Sites (ex. Twin Falls) and self-support programs with Extended Studies oversight.
Meet Our Team
Customer Services
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Mary James
Customer Services Manager
Customer Services supports students, faculty, and departments across PACE, Osher Lifelong Learning, Concurrent Enrollment, K12 Professional Development and Summer Sessions. Support includes assisting with student registrations, ACEware course setup and maintenance, and general Extended Studies inquiries.
For general Extended Studies inquiries contact:
Phone: (208) 426-1709
Email: extendedstudies@boisestate.edu
Mail Address: 220 E Parkcenter Blvd, Boise ID 83706
Customer Services supports students, faculty, and departments across PACE, Osher Lifelong Learning, Concurrent Enrollment, K12 Professional Development and Summer Sessions. Support includes assisting with student registrations, ACEware course setup and maintenance, and general Extended Studies inquiries.
For general Extended Studies inquiries contact:
Phone: (208) 426-1709
Email: extendedstudies@boisestate.edu
Mail Address: 220 E Parkcenter Blvd, Boise ID 83706
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Matt Bunk
Technical Records Specialist 2
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Quinn Anderson
Technical Records Specialist 2
Scheduling Services
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Nicole Teregeyo
Scheduling Manager, Senior
Scheduling Services is responsible for all activities associated with scheduling academic courses offered by academic departments in partnership with the Division. This includes all online classes and programs, all classes offered during summer sessions, and various other classes offered by academic degree programs with Extended Studies oversight.
To learn more about course scheduling resources specific to online, summer and regional site classes explore our resources page.
Email: es-scheduling@boisestate.edu
Scheduling Services is responsible for all activities associated with scheduling academic courses offered by academic departments in partnership with the Division. This includes all online classes and programs, all classes offered during summer sessions, and various other classes offered by academic degree programs with Extended Studies oversight.
To learn more about course scheduling resources specific to online, summer and regional site classes explore our resources page.
Email: es-scheduling@boisestate.edu
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Sandy Gecs
Scheduling Coordinator, Sr
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John Newhouse
Scheduling Coordinator, Sr
Systems & Reporting
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Katelin Soto
Associate Director or Systems
Systems & Reporting is responsible for managing all supported software applications related to the activities within the Division. This support includes security management, system enhancements & upgrades, process improvements, data analytics & reporting, production support of software, access, and data issues, and serves as the technical liaison between the Division of Extended Studies and departments across campus.
Systems & Reporting is responsible for managing all supported software applications related to the activities within the Division. This support includes security management, system enhancements & upgrades, process improvements, data analytics & reporting, production support of software, access, and data issues, and serves as the technical liaison between the Division of Extended Studies and departments across campus.
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