Hardware Repair Services
Details
Computer Repair
Help Desk staff are certified for warranty work on Dell, MPC and Apple computers. We will diagnose and recommend options for work on all non-warranty systems as well.
To request computer hardware repair, please call the Help Desk at 6-4357, send us an e-mail at helpdesk@boisestate.edu, or visit Help Desk Self Service online.
Please supply as much information as you can about your computer, such as:
- account number/org id to be charged for parts
- make & model of hardware to be serviced - be as specific as possible
- state ID tag number if applicable
- location of the equipment (building & room)
- name of contact and phone number if different from requestor
Other vendors available to provide computer repair service include:
- RJM Electronics
4524 Overland Rd.
472-2800, press option 2
Rates: In-shop - $125 flat fee plus parts. On-campus: $100 for first hour, $50 per each additional hour plus parts. RJM also offers a 10% discount for repair service for University students.
Printer Repair
Printer repair service can be contracted through:
- CK Technologies, Inc.
7665 W. Mossy Cup Street
362-4740
Rates: In-shop - $80 per hour plus parts, On-campus - $50 for first half-hour plus parts - Digital Imaging
6111 Overland Rd.
323-COPY (2679)
Rates: In-shop and On-campus - No charge for labor provided customer enters into 12-month maintenance contract, which requires purchase of two print cartridges per printer device per year. Parts cost extra. - ITG (Intermountain Technology Group)
4795 W. Emerald
319-2768
Rates: In-shop and On-campus - $80 per hour plus parts (next day response)
For further assistance, please contact the OIT Help Desk by phone at 426-4357, via e-mail at helpdesk@boisestate.edu, or online at Help Desk Self Service.