Using Handheld Devices
Looking for Apple iPhone/iPod Touch Info?
The Apple iPhone 3G was released in July 2008, and does not have features necessary to be supported as an enterprise device in the University environment at this time (netiher does the iPod Touch).
However, you can configure your iPhone/iPod Touch for GroupWise email access by using our standard IMAP configuration instructions (your GroupWise account must be on the PODC post office).
Please note the iPhone Wi-Fi must be turned off in order access GroupWise email via IMAP when on campus (iPod Touch users will have to perform this configuration off-campus).
Using the AT&T network instead of the iPhone Wi-Fi will allow a successful IMAP GroupWise connection.
Details
The OIT Help Desk supports real-time GroupWise email and calendar synchronization for employees with Palm Treo and BlackBerry devices.
Other mobile devices can be configured for manual synchnronization through POP and IAMP protocols. Read more about these protocols in our GroupWise section on our website.
BlackBerry Synchronization with GroupWise
For real-time synchronization with your GroupWise email and calendar data, please select a PDA Enterprise Service Plan from your cellphone vendor.
You will then need to fill out the University License Request for Personal PDAs and return it to OIT Business Services in order for your equipment to be set up. There is a $70.00 one-time BlackBerry Enterprise Server license fee that can be billed to a valid Boise State Dept ID.
Recommended BlackBerry camera-equipped Models:
- AT&T Blackberry Pearl (Compact Keyboard)
- AT&T Blackberry Curve (Full QWERTY Keyboard)
Recommended BlackBerry non-camera models (for people who travel in sensitive areas where camera phones are not allowed):
- AT&T Blackberry 8800 (Full Qwerty Keyboard)
BlackBerry Training Classes
OIT's BlackBerry Users class is a 2 hour course geared for users new to using a BlackBerry, but anyone is welcome.
Discussion and demonstrations focus on BlackBerry navigation, including:
- Helpful keyboard shortcuts
- Viewing and sending email
- Viewing and creating calendar appointments
- The Address Book
- Miscellaneous BlackBerry applications, and
- Customizing your Blackberry settings
The class also covers the differences between the BlackBerry and traditional PDAs.
Please remember to bring your Blackberry with you to class. This is not a regularly scheduled class and is offered on an as-needed basis per on demand. To express your interest, email OIT_Business@boisestate.edu.
Palm Treo Synchronization with GroupWise
For real-time synchronization with your GroupWise email and calendar data, you will need to fill out the University License Request for Personal PDAs and return it to OIT Business Services in order for your equipment to be set-up.
There is a $150.00 service charge for NotifyLink software (required for synchronization) that can be billed to a valid Boise State Dept ID. The service charge is prorated the first year and then is billed at the beginning of the fiscal year. OIT supports the Treo 680 product.
For further assistance, please contact the OIT Help Desk by phone at 426-4357, via e-mail at helpdesk@boisestate.edu, or online at Help Desk Self Service.