Help Desk

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FAQ

Computing Services

OIT

BSU

OIT Help Desk

Frequently Asked Questions

Anti-Virus Software

Boise State University has a site license for Symantec AntiVirus for both Microsoft Windows and Apple Macintosh computer. This license allows for installations on all University-owned devices, as well as employee's personal computers.

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GroupWise

GroupWise Basics

Barracuda Junk Mail Management

Using GroupWise Remotely

Mailing Lists (Listservs)

iPrint Network Printing for Windows and Mac

How can I tell if the iPrint software is installed on my computer?

How do I install the iPrint client?

How do I add additional printers to my computer?

Can I add printers to my machine that are not in my building?

How do I change my default printer?

Miscellaneous Information

How do I change my preferred name or legal name at Boise State?

What is the lifecycle for Microsoft Windows desktop products?

How do I release and/or capture a Novell printer queue?

How do I connect to and use Novell FTP?

PeopleSoft

How do I perform a PeopleSoft Client Workstation Install?

What is SwiftView and how do I use it?

How do I view SQR reports in PeopleSoft 8?

What are the supported web browsers for PeopleSoft 8.8?

Web Design Resources

Where can I get help with my website?

How do I FTP web pages at Boise State University?

Using Microsoft Windows

Can I install Windows Vista on my computer?

What changes are in Windows Internet Explorer 7?

Where can I find information on using Windows Update?

How do I use OIT's Managed Windows Update Services?

Using Mac OS X

How do I configure OS X Mail for GroupWise?

How can I perform updates and maintenance on my Mac?

VPN Service

How to obtain, install and configure VPN client software for University VPN service.

Wireless Access at Boise State

How do I configure and use wireless Internet access at Boise State?

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