Details
Get Help with BroncoMail powered by Google...
- Logging in for the first time
- How to reset your BroncoMail password
- How to use BroncoMail powered by Google
- How to use other Google Apps applications
- How to use other email clients with BroncoMail
- Using Google Apps with mobile devices
- University policies for BroncoMail
- How to Share Google Sites with students and faculty
All current Boise State University students can log in to their BroncoMail powered by Google email accounts at http://broncomail.u.boisestate.edu/
Email sent to the old @mail.boisestate.edu accounts is no longer being delivered.
You must use your @u.boisestate.edu email address.
About BroncoMail and Google Apps
Google Apps for Education is a service consisting of several applications branded for Boise State University, including email, calendaring, instant messaging and document storage and sharing.
Google Apps provides all students with document sharing, instant messaging, better spam control, massive amounts of disk space for e-mail storage, and decreased IT administration costs and labor.
Logging In for the First time?
1. Log in to your BroncoMail Powered by Google account by opening a web browser and browsing to http://broncomail.u.boisestate.edu/
2. Use your BroncoWeb username and password to log in. Example:
Username: johnsmith
Password: ********
How to Reset Your BroncoMail Password
Your BroncoMail password is the same as your BroncoWeb password. This password expires every 90 days. You will receive no automated notification your password has expired.
To reset your BroncoMail password, browse to the BroncoWeb Home Page.
The University requires all computer system passwords to be a minimum of 8 characters in length, expire no more than every 90 days, not contain significant portions of your account name or full name, not be a password you've previously used within the last year, and meet at least 3 of the following additional requirements:
- Uppercase characters
- Lowercase characters
- Numbers
- Special characters (non-alphanumeric)
A password containing at least 3 out of 4 of these criteria will be considered valid.
How to Set Your Google Password
You also now have a Google password for use with advanced Google features such as Google Talk and IMAP/POP. The Google password is not synchronized with your BroncoWeb or BroncoMail password and does not change every 90 days. You can set your Google password by clicking the Set your Google Password link at the bottom center of the login page at http://broncomail.u.boisestate.edu.
How to Change Your BroncoMail Username
In order to change your BroncoMail username, your existing account must be deleted and a new account created. Deleting the existing account will delete all of the contents of that account, so you'll need to be sure to export or back up any data you wish to save.
Contact the Office of the Registrar to begin the name change process.
Learn How to Use BroncoMail
See the BroncoMail How-To page for more info.
BroncoMail Policies
- General use of BroncoMail is governed by Boise State University's Information Technology policies.
- The maximum number of recipients that you can send one email to is 50.
- Mass e-mail should only be sent to students for the purpose of making significant announcements, conveying important University business, or providing reminders of University events. Such e-mail should be compelling, brief and to the point. Guidelines and forms for mass e-mail requests can be found on the website of the Vice-President for Student Affairs.
- As a security measure to prevent potential viruses, your mail account does not allow users to receive executable files (such as files ending in .exe) that could contain damaging executable code. Any message of this type sent to your mail account will be bounced back to the sender.
- Your mail account allows you to send and receive zipped attachments, as long as they don't contain executable files.
- With your mail account, you can send and receive messages up to 20 megabytes (MB) in size. However, the precise amount allowable will depend on the attachment.
- If you request a name change for your BroncoMail account, your existing account and all contents will be deleted prior to account name change. This is due to Google not having a name change utility for this purpose; thus, OIT can only delete existing accounts and create new accounts.
- Continuing students will have BroncoMail account access until they haven’t enrolled in a class for 6 consecutive semesters (2 years), at which time their account will be disabled.
- Graduating students will have their BroncoMail account access disabled after the 10th day after the term ends.
- New students who apply, get accepted, enroll in a class and drop all their classes before the 10th day of the term will have their BroncoMail account deleted.
Of course, the OIT Help Desk is available for any questions you may have about BroncoMail powered by Google. We're open 8:00 am - 5:00 pm Monday - Friday, and you can reach us at 426-4357, or via e-mail at helpdesk@boisestate.edu

