Department Software at Boise State University
Getting Started
Department Software
ACEware
ACEware is a class management and student registration software system used by Extended Studies and the Center for Workforce Training.
- Extended Studies employees can contact the OIT Help Desk for support regarding connecting desktop computers to ACEware.
- Questions about functional use of ACEware should be directed to Gary Myers (gmyers@boisestate.edu) in Extended Studies.
- Center for Workforce Training employees should contact Grace Barnes (gbarnes@boisestate.edu) for functional questions, and College of Applied Technology network staff for desktop connectivity questions.
Request Help Now >>
FileNet
FileNet is a document management system.
- Employees can contact the OIT Help Desk for support with connecting to the FileNet server, as well as for problems with the FileNet server itself.
Request Help Now >>
The Financial Edge
The Financial Edge is financial management software used by Advancement and Athletics.
- Employees can contact the OIT Help Desk for issues regarding drive mappings for The Financial Edge.
- Questions regarding functional use of The Financial Edge software should directed to Kathleen Patlovich (kpatlovi@boisestate.edu).
Request Help Now >>
ICVERIFY
ICVERIFY is credit card security software used by University Advancement.
- The OIT Help Desk supports desktop connectivity for ICVERIFY.
Request Help Now >>
PowerPark
PowerPark is software used by Parking and Transportation Services.
- Questions regarding support and functional use of PowerPark should be directed to Andy Movius (andrewmovius@boisestate.edu) in Parking and Transportation Services.
PyraMED
PyraMED is billing and appointment software used by the Health and Wellness Center.
- The OIT Help Desk can support connectivity and configuration issues with PyraMED software.
- Questions regarding functional use of PowerPark should be directed to Vicki Masterson (vickimasterson@boisestate.edu), Health and Wellness Center.
Request Help Now >>
The Raiser's Edge
The Raiser's Edge is fund-raising management software used by Advancement and Athletics.
- Employees can contact the OIT Help Desk for issues regarding drive mappings for The Raiser's Edge.
- Questions regarding functional use of The Raiser's Edge software should be directed to Brenda Haight (bhaight@boisestate.edu)
Request Help Now >>
Resource25
Resource25 is an application that allows events, meetings, and course sessions to be scheduled and rooms or spaces assigned or booked.
- The OIT Help Desk supports desktop connectivity issues with Resource25.
Request Help Now >>
STARS
STARS is the State of Idaho's payroll system. Quick 3270 software is installed on computers requiring connection to the STARS system, used in conjunction with an iKey USB VPN hardware key.
- The OIT Help Desk can install, configure and troubleshoot issues with the STARS connectivity software.
Request Help Now >>
State VPN
The CheckPoint VPN-1 SecuredClient VPN client is used for access to the Idaho State Controller's office.
- The OIT Help Desk can install, configure and troubleshoot issues with the SecuredClient VPN software.
Request Help Now >>
US Bank
Treasury Management uses a secured web-based access link to US Bank.
- The OIT Help Desk can install, configure and troubleshoot issues with the secured US Bank connection.

